Returns & Refunds

Returns and refunds

We accept returns of unopened products within 30 days of delivery, in the original packaging with the seal intact.

Opened products

Skincare is a personal-use product, so we can't resell an opened item. Opened products aren't eligible for return.

Damaged or faulty

Send us a photo and we'll replace it or refund you without asking you to ship it back.

Refunds

Back to the original payment method within five business days of us receiving the return.

Email northmerestore@gmail.com with your order number.